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Dental Practice Manager

Reference

DPM-JW1

Contract Type

Permanent

Speciality

Hospital Management Roles

Town/City

Oxted

Salary

£35,000 to £40,000 Per Annum

Benefits

Staff parking, Discounted Dentistry

Closing Date

31/08/2022

Job role

We're hiring a Dental Practice Manager to ensure the efficient day-to-day management of a dental practice.

 

Duties include:

Personnel

  • Take line management responsibility for dental receptionists and dental nurses including responsibility for motivation, objective-setting and appraisals
  • Arrange for and undertake the recruitment and selection of permanent and temporary staff
  • Arrange staff inductions and training
  • Liaise with our compliance consultants (TDA dental support)Liaise with HR consultants (Peninsula)
  • Organise disciplinary and grievance arrangements
  • Keep and monitor staff records particularly regarding sickness absence, staff rotas and annual leave in conjunction with the Finance Manager
  • Keep the practice’s contracts of employment up to dateCo-ordinate arrangements for appraisal
  • Organise, attend and lead/participate in practice meetings
  • Help to organise social events

 

Finance

  • Ensure the operation of the patient payment policy and the collection of outstanding debts,
  • in combination with our finance manager.

 

Patients

  • Ensure the operation of the patient recall system
  • Ensure the operation of the practice complaints procedure
  • Deal with patient queries which cannot be dealt with by other team members
  • Keep the practice leaflet and other patient communications up-to-date

 

Administration

  • Keep all practice documentation up-to-date, including policies, procedures and handbooks
  • Ensure the maintenance of the practice computer system
  • Produce and implement the practice marketing plan
  • With the practice owner, deal with practice mail

 

Equipment and health and safety, in combination with the head nurse

  • Ensure that there is an efficient stock control and supply procedure
  • Ensure practice compliance with health and safety requirements
  • Ensure that practice equipment is serviced and maintained

 

Oversee Data Protection Officer duties, in combination with the partners

  • Ensure the practice is informed of their obligations arising from data protection law as relevant to the practice
  • Monitor the compliance with data protection law and remedy deficiencies or raise them with the practice owner
  • Ensure staff are aware of relevant aspects of data protection law and of their duties and responsibility relating to data protection and patient confidentiality
  • Seek advice where necessary, and provide advice to the practice and practice staff regarding data protection law
  • Complete, where necessary, data impact assessments; seeking advice as appropriate
  • Co-operate with and act as a contact point for the Information Commissioners Office, as appropriate.

 

Other duties

  • Support the practice owner(s) in ensuring compliance with regulatory requirements (for example, CQC)
  • To spend the necessary time on reception to help monitor and support staff
  • Other duties as necessary for the efficient operation of the practice (perhaps including the duties and tasks of a dental nurse in exceptional circumstances)
  • Ad hoc duties as necessary for the benefit of the business.
  • Arrange and attend refresher and update training for medical emergencies and CPRLiaise with our finance manager who takes responsibility for
  • Take responsibility for and supervise all banking procedures, including deposits, payments and checking bank statements
  • Take responsibility for and supervise NHS activity returns and receipts, checking monthly schedules
  • Arrange the payment of all staff and associates
  • Check invoices and prepare payment cheques for signature